Showing posts with label hotels. Show all posts
Showing posts with label hotels. Show all posts

Tuesday, May 14, 2013

A room with twice the view.


Downtown hotels seem can’t seem to get a break.  No matter how valiant the effort of local economic development directors in attracting that major chain (Hilton, Marriott, Intercontinental) and no matter how unorthodox the architects’ designs, the closeted coterie of urban advocates never hesitate to lob their Molotov cocktails at the final proposal.   Perhaps it’s the transformative effect a successful hotel can exert on a downtown’s pedestrian activity; perhaps it’s the ex post facto realization that everyone ultimately overhyped that transformative effect.  (Hotels rarely seem to stimulate further activity, nor do they necessary help to fill vacant storefronts of neighboring buildings.) Maybe it’s realization that biggest and most influential hotels nearly always arrive in the form of a multinational chain; maybe it’s resentment that the bland chains most reliable survive the occasional economic downturn.  Maybe the love-hate relationship simply parallels the conflicting emotions that the locals feel toward the typical hotel’s biggest users: the tourists.

Regardless of the final outcome, hotels in urban settings generate simultaneous excitement and derision, often with little consideration for both the complexity of the deal and the hotels’ extreme sensitivity to occasional lapses in tourism, conventions, or optimal climatic conditions. The most common metric in the hospitality industry to gauge overall hotel performance is RevPAR (Revenue Per Available Room), which equates to the hotel’s average daily room rate (ADR) multiplied by its occupancy rate.  Because hotels are widely variable, the analysis of RevPAR is highly sensitive to both seasonal and weekly fluctuations.  Ideally, any RevPAR study for a single hotel will evaluate using a certain benchmark, such as consecutive Fridays over several years.  RevPAR could also determine regional performances, by taking the median RevPAR for all hotels of a certain size within a city across a single year-long duration, then comparing it to peer cities and their respective year-long RevPARs.  Smith Travel Research is the leading agency responsible for assessing general economic trends within the hotel and hospitality industry. 

Most hotels expect to operate at a median occupancy rate of 60%.  Dipping more than 2% below that suggests either a hotel’s poor performance (if it’s an outlier within the region), an oversupply of rooms (if other hotels are suffering the same rates), or a generally struggling local market.  This low elasticity manifests itself for positive hotel performance as well: persistent occupancy rates above 65% will encourage other industry leaders to test their luck in that region.  But, aside from seasonal vicissitudes in tourism, fickle convention business, or over-representation from particular demographics among visitors, most hotels also struggle to keep those RevPARs high because of continually shifting consumer tastes.  Few hotels better demonstrate this struggle to remain viable than Detroit’s Westin Book Cadillac Hotel.

Overlooking the photo’s smudge, even a person completely unfamiliar with this famous hotel can infer that the building stretches far upward beyond the boundaries of the photo.  Constructed during Detroit’s 1920s automotive heyday at $14 million, the Book-Cadillac was the tallest hotel in the world and the city’s biggest skyscraper (32 stories) when completed in 1924.  Through the city’s ups and (particularly after 1960) downs, the 1136-room hotel changed hands multiple times, mostly under other national hotel chains: Sheraton in 1951, then Radisson by 1976.  By 1980, the Book-Cadillac depended upon city subsidies to survive, and a 1983 proposal to convert it to a mixed-use property stalled.  By 1986, the first-floor tenants vacated a building whose hotel function had already ceased two years prior, and it remained shuttered for two decades.

By the time Detroit rung in the 21st century, the Book-Cadillac had suffered years of pillaging, vandalism, and exposure to the elements.  The exterior looked like this; locals have told me that you could through a football cleanly through the buildings many smashed windows.  The interior may have been an even bigger disaster.  Year after year of attempting to find a developer to resuscitate the building failed, and, naturally, over time, the condition of the building posed a greater challenge, amplifying its cost.  At last, in 2006, a Cleveland developer announced a partnership with Westin Hotel to begin a $200 million dollar renovation; the new hotel opened its doors in the fall of 2008.

One of the biggest considerations that had frustrated numerous prior attempts at redevelopment had been the hotel’s configuration; the rooms simply didn’t meet the size standards for today’s hotel patrons, by either a luxury or budget hotel classification.  This situation—coupled with the catastrophic economic decline of Detroit in the second half of the 20th century—killed the hotel’s profitability by the early 1980s and forced developers to question how it could ever return to viability.  Obviously Cleveland’s Kaczmar Architects found a solution, which manifests itself when one investigates the details to the typical room in the renovated Westin.

A double at the Westin Book Cadillac looks like the photo above.  Nothing terribly remarkable, featuring a cleanly spartan interior in keeping with modernist revival trends.  Is there anything abnormal, in fact, about the look or shape of the room?  Here’s another angle:
Doesn’t seem to be.  But check out the hallway on that floor of the Westin:
By today’s standards, it appears unusually narrow—almost claustrophobic.  Yet the continuing the unadorned motif almost helps to mitigate the narrowness: if the designer had filled the walls with decorative bric-a-brac, the space would feel cluttered and even constraining.

It doesn’t take any great powers of discernment to determine what has happened here.  The architects and developers decided to sacrifice hallway space in order to make the sleeping quarters larger.  But that still doesn’t explain the considerable decline in the number of rooms at the Book-Cadillac, from more than 1,100 at the time of the hotel’s founding, to a mere 455 rooms today.  Is it possible that rooms also expanded in width?  Reassessing the rooms’ configuration through one of those photos, I don’t see any other way.
The small pair of windows is atypical.  Though I didn’t include the photo, the bathroom lies directly through the wall to the right (behind the dresser and television) is.  But perhaps the Book-Cadillac of the past offered rooms that were essentially squares, with the wall bisecting at the space between the two windows.  Meanwhile the window on the left, sequestered from its neighboring window through a partition, would bring light into a second bedroom whose bathroom would rest to its left, leaving the two windows of the bedroom in the next room to host both a very small bedroom and its respective restroom.  If that sounds confusing, the best way to describe it is that the two rooms of today were big enough to squeeze in three rooms of the Roaring Twenties.  This would result in an essentially one-third decline in the number of rooms—significant, but nothing on par with the 60% actual loss of rooms.

So what accounts for all those other missing rooms in the hotel?  While it’s possible that the Book-Cadillac may have crammed more rooms in by simply offering a single restroom shared by a cluster of rooms (such configuration was still common at that time), my guess is the building lost another share of rooms through space devoted to amenities that most high-end hotel patrons have come to expect: swimming pools, fitness centers, a spa, a breakfast lounge—not to mention over 60 luxury condominiums on the top floors.   Only a handful of these features would contribute to the Westin’s overall revenue stream.  Thus, the real coup for the hotel chain is the comfier rooms accompanied by a smaller overall baseline—that is, denominator in the “available room” quotient used to devise RevPAR.  A smaller city than in 1920, Detroit simply doesn’t need a hotel that big, but Westin sure needs a confident bottom line established by desirable occupancy and RevPAR numbers—exactly the sort of variables that investors seek in Westin’s parent, the publicly traded Starwood Hotels and Resorts Worldwide, Inc.

Older downtown hotels in cities across America have languished due to the lack of marketability of their small rooms, regardless of how winsome or visionary they are.  Developers routinely hesitate to touch such a costly redevelopment, because most hotels have an inordinately high density of plumbing, much of which the construction team will need to reconfigure—or completely extirpate—to accommodate those bigger bedrooms.  The Westin Book Cadillac seems to have found a solution, but there’s nothing to say that cultural shifts in taste for hotel rooms won’t render the existing layout obsolete someday.  In fact, most evidence suggests that precisely this sort of thing could happen.  In contemporary US living, we take for granted the standard of a unique bathroom to every bedroom, but someday in the future, the notion that people at one point had to share ice machines, business centers, or even exercise rooms may seem unthinkable.


Monday, October 15, 2012

Amidst all the links in the chain, a new shape emerges.


When zipping across a rural landscape on a limited access highway, the visual impact of the exit ramps—and the various goods or services that they access—begin to erode.  To those unfamiliar with the landscape, these exits often all look alike. Even for those motorists who know their precise surroundings, it would be hard to describe these junctions as anything other than monotonous.  But high speeds are only partly to blame for this blur of homogeneity.  Everything looks the same because it largely is the same: gas (BP, Shell), food (McDonald’s, Subway, Burger King) and lodging (Comfort Inn, Days Inn, Hampton Inn).  On a particularly long road trip, one might witness contrasting offerings between mile eight and mile eight hundred, but this is more reflective of regional differences than anything else: the restaurants at the mile eight be indicative of Northeastern tastes, while the restaurants at eight hundred reflect Southern preferences.  Both stretches of the highway nonetheless feature corporate chains, and the widely known national ones like the aforementioned will pervade from coast to coast.  So, even though I’ll confess I had to get off the interstate highway in order to take these photos (and they still didn’t turn out great), the jaunty angles and windshield reflections offer more distinctions to the pictures than the commercial landscape itself.


They come from just outside Exit 63 along I-70 near Vandalia, Illinois, but it could easily be anywhere in the Midwest, or elsewhere in the country, for that matter.  Wendy’s.  Sonic.  Arby’s.  Subway.   This Exit 63 may reveal more uniformity than most of the others along this stretch of I-70, in fact.  Vandalia, one of the state’s first capitals, is a reasonably large town of approximately 7,000, and it is situated about midway along the corridor between the outer Illinois suburbs of St. Louis, and Effingham, Illinois—about 35 miles to the west and east, respectively.  Thus, the land around Exit 63 offers an excellent opportunity to host establishments that both the locals and passers-by will patronize.

As is often the case, the presence of national chains here is, in terms of Vandalia’s inventory of taxable properties, a good thing.  While it may nullify much of a sense of the exit ramp’s uniqueness, the presence of so many chains is a sign of prosperity and comparatively high land values.  (As is often the case, the low-rent downtown of Vandalia is almost completely dominated by local establishments…when a building isn’t completely vacant.) Compare the photos above with the Exit 52 along I-70, at the town of Mulberry Grove.  Google Streetview reveals the Mulberry Grove ramps on both the south and the north sides of the interstate offer little to nothing in terms of goods or services; the town of less than 750 people simply isn’t big enough to justify a truck stop or hotel, especially when Vandalia’s busy exit is just 10 miles further down the road.  If anything, a minor exit like the one at Mulberry Grove is more likely to host locally owned establishments, since the county road that links I-70 to the town gets significantly lower traffic volumes, resulting in cheaper land that equity-poor entrepreneurs can afford.  Conversely, the higher costs at the Vandalia exit have pushed away almost all proprietors except for the ones with deep pockets, which usually translate to landscape of franchises from regionally or nationally recognized chains.

At the same time that Vandalia’s higher income density encourages a greater agglomeration of commerce in general, it poses greater challenges for individual establishments.  How do the owners at these hotels, restaurants, and gas stations distinguish themselves from the same establishments just 10 or 15 miles further down the interstate?  Clearly one proprietor found a way.
On a highway lacking any other distinctive visual stimuli, this stands out like a beacon: a hotel tipping its hat to the Gateway Arch, St. Louis’ signature monument, which the typical motorist traveling westward on I-70 would confront head-on just 70 miles further.  Obviously this replica pales in comparison to the real McCoy, but it certainly stands out in comparison to anything else along the highway.  Despite its blurriness, the photograph below, from the opposite angle, also reveals how well the signage for the Economy Inn holds up against its neighbor:
The conventional plyon sign used throughout suburban America simply doesn’t stand tall enough to motorists traveling at 70 miles per hour; by the time they would see it, it would be too late to pull over on the exit ramp, so they would simply continue 15 miles to the next exit that offers virtually identically services.  Thus, the high-rise sign is ubiquitous along rural instates precisely because it lingers in the horizon for several minutes before drivers encounter the business directly.  The stanchions hoisting the signs along I-70 in Vandalia are several times taller than the Arby’s, Sonic, or Wendy’s buildings themselves.  But as prominent as they may seem, the sheer redundancy of high-rise signs every few miles has diluted their efficacy.

The Economy Inn’s promotional tactic is simple, humorless and not particularly audacious.  But the sign serves as a cheeky overture to the skyline that westbound travelers will likely confront about 40 minutes later.  It owes its communicative strength to its referential source: Eero Saarinen and Hannskarl Bandel’s masterpiece.  Quietly approaching its 50th birthday, the Gateway Arch has proven such an effective landmark that it routinely thrusts this medium-sized city into the Top 10 or even Top 5 most recognizable skylines on opinion polls.  Roadside America derives much of its appeal from iteration—reference loops that provide a certain level of hype as the travelers approach the antecedent.  Since so much of the landscape is built on repetition anyway—those same overpasses, green-and-white informational signs, Wendy’s, McDonald’s, Holiday Inn—the deviant attraction stands out like a shofar played during a string quartet.  Regardless of the quality of rooms at this budget hotel (TripAdvisor isn’t exactly complimentary), I bet the Economy Inn boasts a higher nightly occupancy and a higher assessed value than most of its neighbors, all thanks to this unconventional little sign.  It catches the eye.  The real question is whether the sign was born during humbler times, when only a few services stood at the Vandalia exit ramp, land prices were lower, and local establishments still had a toehold.  Maybe some mom-and-pop proprietors originally built it to stand out from the competition.  And—better yet, since it apparently was a Travelodge Vandalia until recently—maybe the Economy Inn is a local operation interspersed with all the national chains, hanging on amidst fierce competition thanks to its visually distinct method of self-promotion.

Saturday, November 26, 2011

MONTAGE: Washing and cleansing every stain from the sin of neglect.

This montage blog post pioneers an unusual organizational approach: the time elapse. During a six-month period in which I was living in the city of Baton Rouge, a particular edifice caught my attention: a stalled high-rise with its load-bearing walls fully complete but little else. All evidence suggested that its owners had abandoned it quite some time ago: graffiti slathered upon the lower levels, overgrown weeds, a makeshift chain-link fence installed to deter trespassers (unsuccessfully). Sadly, these sorts of structures are all too common in American downtowns after the housing bust that began around 2008: even some of the most successful ones have some weathered relic from an era of high demand for vertically oriented condominiums that has since retreated almost completely, along with the rest of the owner-occupied market. Fortunately, many of them have since gotten converted to apartments—a downgrade by most assessments, but better than sitting vacant for years. The building that caught my attention in Baton Rouge wasn't so lucky:



It could be anywhere—except that it looked like it had been abandoned far more than three years ago. And Baton Rouge’s downtown hadn't been enjoying a huge housing boom up until the bubble burst. Perhaps most importantly, this relic doesn't even sit downtown. It would have made sense if the developer put the kibosh on construction when he or she realized the real estate wasn’t as lucrative as initially expected, perhaps due to a surrounding area that was turning increasingly low-income. But that wasn’t the case here. This faceless golem stands in one of the most sought-after parts of Baton Rouge metro, just down the street from the Mall of Louisiana, the state’s largest and probably most successful megamall. It’s not far from the Highland Road corridor, where Baton Rouge’s stateliest homes preside over large lots. And, just a mile further south sits Perkins Rowe, a high-end lifestyle center with multi-family housing on the upper levels, an ambitious project that would probably have lower vacancy levels if it hadn’t opened at the peak of a recession. Either way, this building clearly struck me as an oddity. Why was it abandoned?


The answer: it was a casualty of one of the biggest televangelist scandals in history.

The 206,000 square foot building was intended as a dormitory for students attending the Jimmy Swaggart World Ministry Center. Reverend Jimmy Swaggart fell from grace after being caught at a motel outside of New Orleans with a prostitute in February of 1988; his widely publicized contretemps may not have toppled his empire, but it certainly stalled the growth of his once-burgeoning bible college. His very public, televised apology (without acknowledging what he had done) remains legendary; YouTube claims over 150,000 views. After the Swaggart sex scandal gained momentum, enrollment at what was then the Jimmy Swaggart Bible College plunged, and construction stopped at the dorm by 1989. Apparently many other plans for Swaggart’s campus stalled in the late 1980s, and a second time caught with his pants down in 1991 only further thwarted any chance for renewing construction as a dorm. However, this building most likely advanced much further in construction than anything else stalled by Swaggart Ministries after his 1989 scandal, and this first set of photos, from May of 2010, shows it at its bleakest. (While the rest of the campus appears fully operative twenty years later, it would appear from the above photo that many of the palm trees aren’t getting the care they need to fend off disease.)



For nearly two decades, a concrete shell sat there in lugubrious decay, even as the area around it boomed, culminating in the construction of the Mall of Louisiana in 1997. Finally, the abandoned shell caught the interest of a developer, who in 2007 hoped to begin rehabilitation of the structure to convert into a high-end hotel, but the real estate and financial market’s slump prolonged the delay. A somewhat recent Associated Press article that the developer ultimately scaled the project down from an initial $75 million proposal to a more modest $42.5 million: a 256-room hotel with conference rooms and a ballroom. Interestingly, the Louisiana Legislature applied Tax Increment Financing (TIF) to expedite the project, which uses the estimated future sales tax revenue to help finance a project that might otherwise lack either the equity it needs or is unable to secure an adequate loan. While this tactic is common throughout the US, governments normally apply it in economically disadvantaged areas—not directly across the street from a metro’s most successful shopping hub. The City of Baton Rouge also granted tax credits under the state’s restoration tax abatement program.


Though it lacks the materials, plumbing, wiring or mechanical engineering that would be most vulnerable to inclement weather or thieves, the cement skeleton still shows considerable wear and staining from elements.

Ten-foot tall chain-linked fences and threatening signs aren’t enough to deter the graffiti artists.

And many of the vandals made their way up to the top floor.




A return visit to the site a little over two months later (near the end of July 2010) revealed a surprising level of further deterioration and graffiti.

My one college course in materials science doesn’t provide me much illumination on why the concrete on the upper levels seems to be in much worse shape than closer to the ground, but it is obvious that these higher floors are deteriorating considerably. Could that have really happened so quickly since May?

It looks systematic, as though it involved a human hand, dismantling the top floors and working the way down. An orange outer fence on the front side (facing the principal arterial, Bluebonnet Boulevard) appears to have been installed much more recently and suggests the sort of deterrent used for construction projects.

At this point, without having read anything about plans for the site, I had drawn the conclusion that the building was getting demolished, an assumption substantiated by the presence of backhoes and other earth moving equipment.


And, at that point, my chronicle of this building seemed likely to come to its end; shortly thereafter I was reassigned another city. Thankfully, my ever-loyal blog-follower and South Louisiana native, Nici English, remained close to the Red Stick and was able to follow it over the ensuing months. With a sharper pair of eyes and an undoubtedly better camera, her professional approach picked up where I left off. (And I cannot help but offer a shameless promotion, since she more than deserves it: her personal site, Oak Tree Photography offers breathtaking black-and-whites of the built environment across a number of southern cities.)


The developer had clearly taken real initiative over the winter: by late February of 2011, the “Swaggart dorm”, as we call it, was taking on a new life, with the installation of what appears to be insulation.

Note that the developer has apparently deemed it unnecessary to remove the graffiti on the concrete at the ground level of the building.


A few weeks later, a sign offer promise of what is to come:


By late August, clad with what I strongly suspect is EIFS, the Renaissance Hotel is starting to establish its identity.


And, in mid October, the building opens to the public.


It appears that some of what I saw as deterioration on that top level was actually an alteration of the fenestration: hotel rooms generally emphasize larger windows than dorms. I’m not going to pick apart the architecture any more than to acknowledge that the huge “Renaissance” sign atop the roof manages to compensate for its dull typography by suggesting to me a throwback to the 1950s—a time when rooftop signs for hotels were commonplace, even though at that time the majority of Baton Rouge’s hotels would have likely been downtown and not off a major highway in suburbia (especially not on Bluebonnet Boulevard, which was nothing but countryside sixty years ago).


It was almost twenty-five years in the making, but now this plot of land has a structure worthy of its market value. In a less sour economy, this suburban arterial would probably see many more construction projects capitalizing on every developable square foot. As it is, the redevelopment of the Swaggart dorm represents an ostensible public-private partnership effort at revitalization, the heart of which remains a mystery. Did the area really have to depend on a TIF and tax credits to turn the blighted Swaggart dorm around? Perhaps I overstate the area’s desirability: if it were that lucrative, something would have been erected a long time ago. But the truth of the matter, I suspect, is that the area really is desirable, but a stalled mid-rise project throws a wrench into any other efforts. The cost of demolition before a developer can build may offset the area’s intrinsic market advantages. As mundane as this project may seem, it may have taken a shrewd developer with an eye for the building’s “physiognomy”—coupled with a city/state government willing to go to bat—in order to get anything off the ground. And at least the Renaissance Hotel seems to be taking care of its trees; something that will hopefully inspire Swaggart Ministries to do the same for its remaining share of the campus on this stretch of Bluebonnet Boulevard.